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M&J Machinery Engineer Co., Ltd.

Palletizing

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PRODUCTS

    FAQs

    Your questions answered on orders, shipping, and returns.

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    Product Adaptability

    • What materials can your packaging machines handle?
      Our machines are widely suitable for powder, granule, and bulk materials, including organic fertilizer, feed, chemicals, plastic pellets, minerals, and food raw materials.
    • Can the machines adapt to different packaging weights?
      Yes. They can be adjusted for 25-50kg small bags, 500-2000kg FIBC bulk bags, and other custom weights as needed.

    Technical Parameters

    • What is the measurement accuracy of your machines?
      The accuracy is ≤±0.2% (FS) for both small bag and bulk bag packaging machines, ensuring stable and precise measurement.
    • What is the general packaging capacity?
      500-1200 bags/h for powder/granule small bags; 2-3 bags/min for FIBC bulk bags (adjustable according to machine type).

    Customization & Installation

    • Can you provide customized packaging solutions?
      Yes. We customize machines based on your production scale, material characteristics, and on-site layout (e.g., dust-proof, corrosion-resistant configurations).
    • Do you provide installation and commissioning services?
      Yes. We offer on-site installation, commissioning, and systematic operation training for your operators.

    Quality & Certification

    • What quality certifications do your products have?
      All products pass ISO9001 international quality system certification, with national measurement license and 158+ related patents.
    • What is the service life of your machines?
      Under normal use and maintenance, the service life is 8-10 years, with stable performance and low failure rate.

    After-Sales Service

    • What after-sales support do you provide?
      24-hour online technical support, on-site fault solving, regular maintenance, long-term spare parts supply, 1-year warranty, and lifetime technical guidance.
    • How to get spare parts when needed?
      We have a complete spare parts warehouse, providing original spare parts with fast delivery worldwide.

    Order & Delivery

    • What is the general delivery time?
      15-30 days for standard models; 30-60 days for customized machines (depending on complexity).
    • Do you support OEM/ODM services?
      Yes. We can customize product appearance, functions, logos, and language systems to meet your market needs.
    Company

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